Shipping policy

Shipping Policy

Last Updated: June 2025

Thank you for choosing Fabric Loot. This Shipping Policy outlines the terms under which we process, ship, and deliver orders placed through our platform, both domestically within India and internationally.

1. Shipping Coverage

We offer shipping services across India and to select international destinations. Shipping availability and rates for international addresses are displayed at checkout based on your location.

2. Shipping Charges

Domestic (India):

  • Free shipping is offered on all prepaid orders above ₹849.
  • Orders below ₹849 incur a nominal shipping fee, which is calculated at checkout.

International:

  • Shipping charges vary based on destination and order weight and will be displayed at checkout.
  • Any applicable customs duties, VAT, import taxes, or other local charges are the responsibility of the customer.

3. Processing Time

All orders are typically processed within 2 business days from the date of order confirmation. Orders placed on weekends or public holidays may experience a slight delay in processing.

4. Estimated Delivery Times

Region Estimated Delivery Time
India 3–7 business days
International 10–15 business days

Note: These are estimated timelines and actual delivery times may vary due to courier performance, weather, and customs clearance delays.

5. Order Tracking

Once your order is shipped, a tracking link will be provided via email or SMS. You may use this to track your shipment in real-time. Fulfillment and shipping services are powered by leading logistics partners via Shiprocket.

6. Shipping Delays & Exceptions

  • Carrier Delays: We will inform you promptly in case of delays. If your order is delayed beyond 10 business days (India) or 20 business days (International), you may request a re-shipment, refund, or store credit.
  • Incorrect Address or Failed Delivery: The customer will bear any re-delivery charges.
  • Lost or Damaged Parcels: We will replace or refund the order upon confirmation with the courier.

7. Partial Shipments & Out-of-Stock Items

If an item is unavailable at the time of dispatch:

  • You will be contacted by our team.
  • You may choose to accept a partial order with a refund/store credit for missing items or cancel the full order for a refund.

8. International Customs, Taxes, and Duties

International customers are responsible for all applicable customs duties, import taxes, and local charges. These are not included in the product price or shipping fees and must be paid upon delivery.

9. Customer Support

If you have questions or concerns regarding shipping, please contact us:

  • Email: hello@fabricloot.com
  • Whatsapp: +91-8376825948